www.nancybilodeau.com Terms of Use

This Terms of Use policy works in conjunction with the Nancy Bilodeau Inc. Security and Privacy policy.

1. 1. Confidentiality and privacy policy

Nancy Bilodeau Inc. has a very strict privacy policy. Nancy Bilodeau Inc. guarantees that no personal information will be disclosed to anyone, except during the transactional process aimed at obtaining a credit card authorization or when required by law.

Nancy Bilodeau Inc. is committed to ensuring the security of the data collected and to taking the appropriate precautions to protect your data against loss, fraud or unwanted use. Personal data collected for information requests is managed on Formspree. The personal data collected for newsletter registration is managed on Mailchimp. Both platforms comply with current security standards. Their privacy and security policies are available on their respective sites.

2. Monetary transaction security

Transactions made from the www.nancybilodeau.com site are processed by business partners with independent security policies. The « Maître de mon Mieux-Être” program is processed on Square. Registrations for retreats are redirected to the website of the organizing organizations (for example: retreats offered at Spa Eastman are redirected to the Spa Eastman website and retreats offered at the Monastère des Augustines are redirected to the Monastère des Augustines website). The store for the Inner Balance is redirected to the Heart Math website. Nancy Bilodeau Inc. cannot be held responsible for its partners. Partners are responsible for the confidentiality and security of the data collected on their platform. Their privacy and security policies are available on their respective sites. Nancy Bilodeau Inc. works only with high quality partners who respect the confidentiality and security of personal data. However, given that each partner can change their policy at any time, Nancy Bilodeau Inc. cannot be held responsible for its partners.

3. Information accuracy

Nancy Bilodeau Inc. makes every effort to ensure complete accuracy of the information provided on the site. However, it is possible that errors, misprints, inaccuracies, omissions and other types of errors may occur. The photos of products presented on the site may differ from reality, in particular due to differences in the presentation of colors by computer screens. Product photos are for illustrative purposes only.

Nancy Bilodeau Inc. cannot be held responsible if the information on the site is inaccurate or incomplete.

Nancy Bilodeau Inc. cannot guarantee that the products and services shown on the website will be available when ordered or after ordering.

4. Price on the website

The prices presented on the site are in Canadian currency with the exception of the Inner Balance product which is in American or Canadian currency depending on your selection. You will therefore be billed in Canadian or American dollars, depending on your choice. Please note that Inner Balance transactions are the responsibility of Heart Math. You can take the time to read their Terms of Service and Privacy & Security Policy before making your purchase.

If you are not a resident of Canada, a conversion to your local currency will be automatically performed by your credit card issuing institution. Where applicable, unless otherwise provided on the site, please note that delivery costs as well as applicable sales taxes will be added to your invoice. The prices displayed on the site are subject to change without notice.

Please note that transactions for retreats are the responsibility of the hosting partner. You can take the time to read their terms of service and privacy and security policies before making your purchase.

5. Payment

By making a reservation or purchase, you agree to pay the total price of your service or product (applicable rates and taxes) as indicated on the site or a partner's site at the time of the transaction. You also agree to honor your contract with the financial institution that issued your credit card.

7. Limited liability

In all cases where Nancy Bilodeau Inc.'s liability to you could be retained and proven, it will be limited to an amount of money equivalent to the price you paid for the services or for the returned products.

8. Intellectual property and authorized use of the site

The website www.nancybilodeau.com is made available for personal use and for legal purposes only. All content of the website www.nancybilodeau.com (texts, logos, buttons, images, photos, icons, videos, audio tapes, software, applications) are the exclusive property of Nancy Bilodeau Inc., its suppliers or entities having granted a right of use to Nancy Bilodeau Inc. The content is protected by Canadian and international copyright and intellectual property laws. Thus, any reproduction, in whole or in part, is strictly prohibited without the written consent of Nancy Bilodeau Inc.

9. External sites

In order to complete the information, the website may present links to other websites. Other sites are independent from Nancy Bilodeau Inc., which is why we are not responsible for other sites, their activities and their policies. If you use the other sites and do business with the owners of those sites, you do so at your own risk. Nancy Bilodeau Inc. cannot be held responsible for any inconvenience caused by using external sites.

10. Policy modifications

Nancy Bilodeau Inc. may, in its sole discretion, modify these policies at any time, without notice. You may not modify these policies in any way.

11. Applicable law and dispute resolution

These policies are governed by the Quebec Province’s law as well as by the Canadian federal laws. Any dispute between you and Nancy Bilodeau Inc. must be settled in Quebec’s courts.